Policy | Pelican Art House

Pelican Art House – Registration, Cancellation & Attendance Policy

We appreciate your cooperation in helping us maintain a smooth and organized experience for all students and families.

All registrations are confirmed only after full payment is received. Spaces are limited and offered on a first-come, first-served basis.

A $50 cancellation/administration fee applies to each registration.
Cancellations must be submitted at least 2 weeks before the camp or lesson start date to receive a refund (minus the administration fee).
Cancellations made within 2 weeks of the program start date are non-refundable and not eligible for credit.
In some situations, a credit equal to the full value of the program may be issued instead of a refund. Credits are valid for 2 years and cannot be converted to cash refunds.
Cancelling part of a bundled camp or lesson package will remove any applicable bundle discount, and the remaining programs will be adjusted to the regular rate.
For medical or compassionate cancellations, families must submit a written request with documentation within 14 days after the program ends. These requests may be reviewed for possible credit.
No refunds or credits will be issued for missed days due to vacations, work schedules, or other non-emergency situations.

For regular classes, one session credit per term may be provided in case of absence.
When possible, students may attend a make-up session in another group class, subject to availability.

If a field trip is scheduled during camp, a permission form will be sent to families one day before the trip.
Students may only participate after the signed permission form is returned.